FAQ
All You Wanted to Know And More
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, contact us.
What is the return policy for your products?
Our shop strives to provide our customers with a worry-free shipping experience. If you received defective items, our return policy will cover you.
1. If you received a defective item, please notify us as soon as possible.
2. Include photos and videos to explain the nature of the defect. If the item is damaged, photos of the inside and outside packaging are required for investigation; otherwise, no cover will be available.
3. If the item is defective or damaged, we guarantee that you will receive a full refund.
How do I place my order?
1. Fill out our order form
2. Wait for your confirmation before finalizing your order.
3. Once your order has been confirmed, you must pay within 3 days.
4. Send us a screenshot/picture of your payment proof.
What methods of payment do you accept?
Gcash- 09491040896 Vanessa Shirley Canapati
​ 09612867484 Rhenz Alvien Sagpan
How long will it take for our product to arrive?
The items in our shop are made-to-order, and the processing period is approximately 2-3 weeks, depending on the number of orders on our list.
Don't see the question you're looking for? Please do not hesitate to contact us if you have any questions.